Deposit deadline FAQs

Submitted by Emma.kelly on Mon, 11/28/2016 - 11:40

How much is the deposit payment and when is the deadline?

A deposit of £75 needs to be paid before midnight on 30th November, in order to secure your place on tour.

BE WARNED with a record number of deposits received Tour may sell out before the deadline.

PAY NOW to secure your place


What time is the ILOVETOUR office open on the deadline day?

The ILOVETOUR office hours on 30th November are 8am – 6pm, please be aware customer support will only be available during these listed times.


I have travelled with ILOVETOUR in the past, why won’t my old log-in details work?

Any old log-in details have been archived for security reasons. If you have travelled on tour in the past you will need to sign up again, creating new log in details.


Where do I make a payment?

Firstly log in to your online account (this was created when you signed up to ILOVETOUR), once in, click on ‘view my booking’, then click the ‘payment’ tab (located third from left near the top of your screen). 


Can I/ my group have an extension on the deposit deadline?

If you would like to request an extension please email [email protected]. Please note: deadline extensions are NOT guaranteed as our festivals do sell out.


How do I allocate my free place/s?

If you have not been in contact with your account manager to allocate your free place a deposit payment will need to be made in order to secure your place. You will then be able to contact your account manager after the deadline to allocate you a free place.


Remember, we will sell out - don't miss out, pay your deposit before the deadline for the best week of the year!!