Final balance deadline - 23rd January

Submitted by Emma.kelly on Thu, 01/15/2015 - 15:08

Important final payment FAQs! 

Right you lot, your balance is due in full on Friday 23rd January! With a record number of you travelling on Tour '15 we expect it to be a very busy day.

Here's what you need to know!

 

When is the final payment deadline?

The final payment deadline is Friday 23rd January. The time of the deadline varies depending on which festival you are travelling on, please see the specific deadline times below.

PLEASE NOTE DIFFERENT TOURS HAVE DIFFERENT DEADLINE TIMES ON THE 23rd JAN! 
Saloufest Week 1 (28th March - 3rd April): 8am.
Croatia Week 1 (28th March - 3rd April): 12pm (midday).
Croatia Week 2 (6th - 12th April): 12pm (midday).
Salou Week 2 (6th - 12th April): 11.59pm.
Salou Week 3 (13th - 19th April): 11.59pm.
Festival Italia: 11.59pm.

 

How do I pay?
Log into your online account here.
Click 'view my booking.'
Hit the 'payment' tab.
 

I have forgotten my username/ password.

You can use the 'forgot password' button on our site, you will then recieve an email with further instructions. If you can't see the email - check your junk box! Or you can give us a call on 0203 617 7978 for more help.

 

How do I complete a name change on my booking?

Firstly, log in to your online account. Click, 'view my booking' you will then see a 'name change' tab. Once you've clicked on the name change tab you can enter the details of the new passenger. They will then recieve an email to complete the process. Once they have completed the instructions in the email the name change will be completed.

 

I haven't recieved my payment confirmation email?

Please check your email junk box.

 

When is the final date to choose where the coach picks me up?

You must have selected your pick-up point BEFORE 23rd JANUARY! This includes the 'stop 24' Dover pick-up point. You will not be able to change your pick-up point past this point.

 

What time is the ILOVETOUR office open until?

The office is open 9-5.30pm Monday to Thursday, and 7am-5.30pm on Friday 23rd January.

 

How can I contact ILOVETOUR?

Call us - 0203 617 7978.

Email us - [email protected]

Drop us a message on Facebook here.

Tweet us here.

 

Essential extras to add to your booking!

    Travel insurance

Boat party    

 

Take your TOUR up a gear with these extras!

Prepare to go BIG on Tour '15! Supersize your tour and add Halfboard, Insurance, The infamous TOUR boat party and team kit from Raging Bull. 

Halfboard

Smash an all-you-can-eat breakfast and dinner buffet everyday in your hotel for only £22 in Saloufest and Festival Croatia. (£36 Italy). Let your group leader know you want to add this on. 

Insurance

Insurance is essential, you can't travel without it. Ours is only £10 for the whole week! Ask your group leader to get it added to your booking.

Boat Party!!

Visiting Saloufest or Festival Croatia this year? You simply CANNOT miss this bad boy!!! Our insane boat party sails off on the 'free day' of your tour for a 3-hour mental party! Prepare to tear it up- you'll have an on board DJ, and an all inclusive bar all to yourselves for only £32! Book it here.

Tour kit from Raging Bull.

We've teamed up with Raging Bull for Tour '15 to bring you guys an awesome selection of super affordable team kit for Tour! Vests, Tee's, Polo's ... they've got the lot and from only £6! Check them out here.

 
 
Now prepare to take on TOUR '15!! This is going to be one crazy year and we can't wait to tell you more of what's in store!! 
 
 
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